How to cancel Sony LIV

You cancel Sony LIV on its own account page (sonyliv.com), in 3 steps. If you pay through the App Store or Google Play, cancel there instead. You normally keep access until the end of the period you've paid for.

Cancel Sony LIV, step by step

1. Sign in at sonyliv.com and open My Account.
2. Open Subscription and turn off auto-renew.
3. Revoke the UPI AutoPay or card mandate if one was set up.

Open Sony LIV's account page →

Subscribed through the App Store or Google Play?

Then Sony LIV can't cancel it for you: the store bills you, so you cancel there.

• iPhone: Settings → your name → Subscriptions → Sony LIV → Cancel Subscription.
• Android: Google Play → your profile → Payments and subscriptions → Subscriptions → Sony LIV → Cancel subscription.

Paid with UPI AutoPay?

Cancelling stops Sony LIV renewing, but the AutoPay mandate can stay in your UPI app. Revoke it so nothing is taken by mistake:

• Open the UPI app you used (Google Pay, PhonePe, Paytm or your bank's app).
• Find AutoPay (often under your profile or settings, sometimes called Mandates).
• Choose the Sony LIV mandate, tap Cancel or Revoke, and confirm with your UPI PIN.

A cancellation email you can copy

If Sony LIV's page won't let you cancel, send this to their support through their help page or chat:

Subject: Please cancel my Sony LIV subscription

Hello,

Please cancel my Sony LIV subscription on the account registered to this email address, with effect from the end of the current billing period, and confirm by email. Please do not renew or charge me again.

Thank you.

Questions

Will I get a refund if I cancel Sony LIV?

Usually not for the period you've already paid for: you keep access until it ends. Some services refund on request in the first few days; ask Sony LIV's support if you were charged by mistake.

Does deleting the Sony LIV app cancel it?

No. Deleting an app never cancels a subscription. Cancel on the account page, or in the App Store or Google Play if you subscribed there.

How do I stop Sony LIV charging me again?

Cancel using the steps above, then check your next statement. If you set up UPI AutoPay, revoke the mandate in your UPI app too.

Last checked 29 October 2026 against Sony LIV's own pages. Services move their menus often; tell us at hello@getnummo.com if a step has changed.

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